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Enrollment/Degree Certification - Loan Deferments
Loan Deferment Processing
Indiana University Bloomington has partnered with the National Student Clearinghouse (NSC) to provide enrollment verification information for loan deferment to our student lenders. Information about what has been shared with your lender is available 24 hours a day, 7 days a week, and 365 days a year from the National Student Clearinghouse website.
You may track information sent to your lenders via the NSC website. 
And if you have problems with your deferment, the Clearinghouse has a service center ready to help.
Simplifying Loan Deferments
“Many of the loan servicers that participate in the Clearinghouse also offer paperless deferment, called Paperless Express. You simply call your servicer to request a deferment and your request is matched against Clearinghouse data to verify your in-school status. Check our list of participating lenders and servicers
From the National Student Clearinghouse
The Office of the Registrar and the National Student Clearinghouse cannot process requests for student loan deferments until the first day of the term.
Additional National Student Clearinghouse contact information:
Customer Support
2300 Dulles Station Boulevard, Suite 300
Herndon, VA 20171
Phone: (703) 742-4200
FAX: (703) 742-4239
Clearinghouse business hours for customer support are Mon-Fri, 9 a.m.-7 p.m., EST.
Parent Plus Loan Deferment Processing
The number one reason families have problems deferring their loans is that the lender has not associated the parent Social Security Number with the student enrollment report.
Everyone in the loan deferment process has transitioned to electronic reporting, so IU no longer processes most loan deferment paperwork in-house. Rather, we--like most major universities--have partnered with the National Student Clearinghouse (NSC), which provides enrollment data electronically to lenders on a schedule the lender chooses. We ask new students and their families to give us a paper form for each lender, and then for each additional lender over the time of a career--one form for each. We then use these paper forms to establish a link among the student and family, IU, NSC, and the lender. Thereafter, as long as the student is enrolled at least half-time during each regular fall and spring semester, the student's enrollment is reported automatically to the lender until the student earns a degree.
The Parent Plus deferment requests are put into this same stream. Each week, the completed Parent Plus deferment forms are mailed to NSC, so that NSC may be sure they are reporting to the correct loan servicer. The paper form, with your signature, is then mailed by NSC to the lender, for their records. The lender associates the parent social security number with the student enrollment record, so that the Parent Plus loan is eligible for deferment based on that same enrollment record.
As long as the student is enrolled at least half-time during the fall and spring semesters, the enrollment will automatically be reported to the loan servicer routinely until graduation, and no additional paperwork will be needed.
Indiana University's part in the deferment process is very specific and narrow--we report the student's enrollment. The lender decides whether or not to defer, and answers all questions on loan status, billing arrangements, and timelines.
To request enrollment reporting for a Parent Plus Loan:
- Fax or mail a copy of the completed, signed loan deferment request form to the Registrar’s Certification Desk.
Fax: Attn: Certifications, 812-855-3311
Mail: Attn: Certifications, Office of the Registrar, 408 N. Union St., Bloomington, IN 47405 - Be sure to include not only all information for the parent borrower, but also for the student. The student's enrollment is the basis for the possible deferment.
- Also, please be sure that the paperwork you send includes the name and address of your loan servicer.
- Once you have faxed us your loan paperwork, we recommend that you also call the loan servicer, explain that your deferment request is in process through NSC, and ask the lender to defer your loan.
