Enrollment/Degree Certification for Students
Enrollment and Degree Certification for Third Parties
Effective February 2009, the National Student Clearinghouse is Indiana University Bloomington’s authorized agent for providing enrollment and degree verifications. Employers and background screening firms requesting this information should contact the National Student Clearinghouse at 703.742.4200, or visit their website at www.enrollmentverify.com (for enrollment certifications) or www.degreeverify.com (for degree certifications).
Loan Deferment Processing
Indiana University Bloomington has partnered with the National Student Clearinghouse (NSC) to provide enrollment verification information for loan deferment to our student lenders. Information about what has been shared with your lender is available 24 hours a day, 7 days a week, and 365 days a year from the National Student Clearinghouse website.
Loan deferments will be processed via the National Student Clearinghouse beginning mid-February 2009. For details about what information has been provided to your lenders, visit their website at www.mystudentcenter.org.
Simplifying Loan Deferments
“Many of the loan servicers that participate in the Clearinghouse also offer paperless deferment, called Paperless Express. You simply call your servicer to request a deferment and your request is matched against Clearinghouse data to verify your in-school status. Check our list of participating lenders and servicers to see if your lending organization offers paperless deferment.”
From the National Student Clearinghouse website
The Office of the Registrar and the National Student Clearinghouse cannot process requests for student loan deferments until the first day of the term.
Additional National Student Clearinghouse contact information:
Customer Support
2300 Dulles Station Boulevard, Suite 300
Herndon, VA 20171
Phone: (703) 742-4200
FAX: (703) 742-4239
Clearinghouse business hours for customer support are Mon-Fri, 9 a.m.-7 p.m., EST.
Parent Plus Loan Deferment Processing
The number one reason families have problems deferring their loans is that the lender has not associated the parent Social Security Number with the student enrollment report.
Everyone in the loan deferment process has transitioned to electronic reporting, so IU no longer processes most loan deferment paperwork in-house. Rather, we--like most major universities--have partnered with the National Student Clearinghouse (NSC), which provides enrollment data electronically to lenders on a schedule the lender chooses. We ask new students and their families to give us a paper form for each lender, and then for each additional lender over the time of a career--one form for each. We then use these paper forms to establish a link among the student and family, IU, NSC, and the lender. Thereafter, as long as the student is enrolled at least half-time during each regular fall and spring semester, the student's enrollment is reported automatically to the lender until the student earns a degree.
The Parent Plus deferment requests are put into this same stream. Each week, the completed Parent Plus deferment forms are mailed to NSC, so that NSC may be sure they are reporting to the correct loan servicer. The paper form, with your signature, is then mailed by NSC to the lender, for their records. The lender associates the parent social security number with the student enrollment record, so that the Parent Plus loan is eligible for deferment based on that same enrollment record.
As long as the student is enrolled at least half-time during the fall and spring semesters, the enrollment will automatically be reported to the loan servicer routinely until graduation, and no additional paperwork will be needed.
Indiana University's part in the deferment process is very specific and narrow--we report the student's enrollment. The lender decides whether or not to defer, and answers all questions on loan status, billing arrangements, and timelines.
To request enrollment reporting for a Parent Plus Loan:
- Fax or mail a copy of the completed, signed loan deferment request form to the Registrar’s Certification Desk.
Fax: Attn: Certifications, 812-855-3311
Mail: Attn: Certifications, Office of the Registrar, Franklin 111, 601 E. Kirkwood Ave., Bloomington, IN 47405 - Be sure to include not only all information for the parent borrower, but also for the student. The student's enrollment is the basis for the possible deferment.
- Also, please be sure that the paperwork you send includes the name and address of your loan servicer.
- Once you have faxed us your loan paperwork, we recommend that you also call the loan servicer, explain that your deferment request is in process through NSC, and ask the lender to defer your loan.
Enrollment/Good Student Certification for Students
Do you need an enrollment certification document to show that you are enrolled full-time to remain on your parents' health insurance? Or a document to prove to your insurance agency that you qualify for a Good Student Discount on your auto rates? You may print your own FREE proof of enrollment and/or good student discount certificates from OneStart. Please note that enrollment certification is not official until the first day of the term.
Indiana University has authorized the National Student Clearinghouse to provide enrollment verification information for its students through a secure web-based Student Self-Service link.
This link is available during regular OneStart service hours. OneStart is unavailable during the following periods: Monday - Saturday, 5:00-6:00 a.m. ET, and Sunday, midnight to 8:00 a.m. ET).
- From OneStart, select Services and Student Self-Service.
- Scroll down the page to the Academics and Information box.
- Click the Enrollment Verification and/or Good Student (3.0 GPA) Verification link for the campus of enrollment for the term(s) for which proof is needed.
- You will be redirected to the National Student Clearinghouse website, where you may click the link for the service of your choice.
- For more detailed help, please see our help sheets:
- Student Enrollment Verification Certificates via OneStart

- Good Student Discount Certificates via OneStart

- Student Enrollment Verification Certificates via OneStart
From this secure website, you will be able to:
- Print enrollment verification certificates to send to health insurers, housing providers or other organizations requiring proof of your enrollment
- If eligible, print a good student discount certificate to send to your insurance agency
- Check the deferment forms and electronic notifications sent to your lenders
- Obtain a list of your student loan lenders
- View your enrollment history
Note: The following types of certificates may not be available via this online system:
- Enrollment information prior to the first week of classes for the desired term
- Enrollment information before Spring 2007 for Bloomington (Fall 2007 for all other campuses)
- Enrollment information for any terms in which a student did not have a valid US social security number on file with the university
- Good student certificate, if you failed to meet the 3.0 GPA requirements
- Anticipated graduation date will display only for students who have reported this information to the Office of the Registrar.
- Documents for students with service holds.
Please note that students will need to print one document for each campus of enrollment.
For enrollment histories prior to 2007 to be produced as an exception, please print the Enrollment Certification request form
, complete and sign it, and submit to our office. Verify that the request includes either a valid e-mail address or daytime telephone number, in case additional information is needed. Be sure to sign the request. The enrollment certification document will be produced within two business days.
All certification documents will be mailed to the address provided on the request.
Mail signed request to:
Office of the Registrar
Indiana University
ATTN: Certification
Franklin Hall 111
601 E. Kirkwood
Bloomington, Indiana 47405-1223
Note: Enrollment Certifications will not be issued to students who have outstanding financial obligations, including past due accounts with the Bursar (812) 855-2636, Student Loan Administration (812) 855-4511, Dean of Students/Greek Housing (812) 855-8187, or Student Ethics (812) 855-4463. If you have a past due balance with any of these offices, there will be a "hold" on your record preventing you from being able to obtain your Enrollment Certification.
“Public information,” which includes terms enrolled, full/-half-time status, degrees earned, and address information may be provided without the student’s authorization. According to federal law and IU policy, we must obtain the student’s signature before we can release “private information” such as grades, GPA, good academic standing, and class schedule.

